Gaming isn't only about winning — it's about entertainment. Baj Baji wants you to always play within your limits and maintain a healthy balance with your family and daily life. Our responsible gaming tools are here to help you do exactly that.
Our core responsible gaming tools and commitments
Decide in advance how much you'll deposit daily, weekly, or monthly. Once a limit is set, any increase takes 72 hours to take effect — protecting you from impulsive decisions.
Set your own daily play time limit. When the time is up, the system will automatically alert you and give you the option to take a break.
You'll receive pop-up notifications at regular intervals showing how long you've been playing and how much you've won or lost. Stay informed, play smart.
You can lock your own account for a set period — from 1 week up to 5 years — whenever you feel the need. You won't receive any marketing messages during this time either.
Your account is automatically suspended once losses reach your set limit. There is no way to continue playing beyond your budget under any circumstances.
If problematic gaming is detected, the Baj Baji team will proactively reach out and guide you toward professional support. You are not alone.
Baj Baji's commitment: Gaming is a form of entertainment — not a solution to life's problems. We want every player to enjoy themselves in a controlled way. Responsible gaming is not just a policy; it is our core commitment.
Responsible gaming means enjoying gaming as a form of entertainment — never as a solution to problems or a source of income. When you play on Baj Baji, our goal is to ensure your experience remains positive and in control at all times.
The core principle of responsible gaming is never betting more than you can afford to lose. Losing is a normal part of gaming. But chasing losses by placing bigger and bigger bets is where things go wrong. Baj Baji's responsible gaming tools are specifically designed to help you avoid that situation.
Among all online gaming platforms in Bangladesh, Baj Baji is the only brand with a dedicated responsible gaming team, purpose-built tools, and active monitoring in place. What sets us apart isn't just policy on paper — it's real, meaningful action.
Keep in Mind: There is no guaranteed income from gaming. Every game outcome is random. Before placing a bet, always ask yourself — if I lose this money, will it cause a problem for my family?
People don't always realize when their gaming habits are becoming a problem. Use the signs below to check in with yourself. If any of these apply to you, it's important to take action right away.
Spending beyond your budget, borrowing money to play, or using household and bill money for gaming.
Unable to stop after a loss, betting more to recover losses, lying in order to keep playing.
Your relationships with family or friends are suffering, and you're struggling to focus on work or studies.
Restlessness when not playing, constant thoughts about gaming, using gaming to relieve stress or anxiety.
If one or more of these signs apply: Contact the Baj Baji Support team right away, or activate session limits or self-exclusion yourself. Don't wait.
Ask yourself the questions below and answer honestly — no one is watching. If most of your answers are "Yes", it's time to take a closer look at your gaming habits.
Go through each question honestly and assess yourself
How to Interpret Your Results: 1–2 Yes = Stay cautious | 3–4 Yes = Set limits | 5+ Yes = Seek professional help and consider self-exclusion.
Baj Baji gives you full control over your own gaming. You can set these limits at any time from the Account Settings menu.
Log in to your Baj Baji account and click on the profile icon.
Open the "Responsible Gaming" or "Safe Play" section in the Settings menu.
Set a deposit limit, loss limit, session time limit, or reality check frequency — whatever you need.
Limits take effect as soon as they're set. Lowering a limit applies instantly. Increasing one takes effect after 72 hours.
Review your gaming history once a month and adjust your limits if needed.
Self-exclusion lets you lock your own account for a chosen period of time. On Baj Baji, this feature is completely free and can be activated at any time.
While self-exclusion is active, you won't be able to log in to your account, play any games, or receive any promotional messages. Your account balance remains fully protected.
Important: Your account cannot be reactivated before the self-exclusion period ends. This is intentional — it's designed to ensure you take a genuine break.
Often, the people closest to us are the first to notice when someone is struggling with gaming. If a family member or friend is concerned about someone's online gaming habits, take the time to listen to them.
If someone close to you feels your gaming is becoming a problem, listen calmly instead of getting defensive. They're not your enemy — they're speaking out of genuine concern.
For Family: If someone close to you is struggling with gaming, contact the Baj Baji support team. We can take protective measures on the relevant account.
Gaming addiction is a mental health condition — there is no shame in it. With the right help at the right time, it is fully treatable. Baj Baji is always ready to guide you toward professional support.
Our support team is available 24/7. Reach out via live chat and we can provide the help you need, along with information on local professional services. You also have the option to speak anonymously.
Contact Baj Baji Support: Log in to the platform and use the live chat option, or email us at: [email protected]
Remember — asking for help takes courage. Problem gaming can happen to anyone, and with the right support, recovery is absolutely possible. Baj Baji is here for you every step of the way.
Every tool on Baj Baji is entirely in your hands
Set your own daily, weekly, or monthly deposit limit. Reductions take effect immediately.
Your account is automatically suspended if losses exceed a set amount — preventing further financial harm.
Set a maximum duration for each gaming session. You'll receive an automatic reminder when the time is up.
View a summary of your gaming activity at set intervals, from 15 minutes up to 2 hours.
Set a 24–72 hour cooling-off period for a short break. Your account reactivates automatically once the break is over.
Full account closure for anywhere between 1 week and 5 years. All marketing communications are suspended during this period.
The most frequently asked questions about responsible gaming